RETAIL STORE

• Champions new policies and SOPs, serves as role model. No corrective actions received for failure to adhere to standards and policies stated in the Table of Offenses and Penalties.
• Helps and supports new and fellow Team Members in their work to contribute to overall Company success
• Completes all assigned tasks on time with minimal supervision. Fulfills commitment to peers, co-workers, and supervisors/managers.
• Arrives at work on time every day.
• Confronts potentially unethical behavior, reports deviations to standards, indiscretions appropriately and timely.
• Uses company resources, such as equipment, paper, supplies, materials, etc. with the same care and efficiency as one’s own possession.
• Meets average check target when doing cashiering function.
• Pass monthly recertification tests with a minimum grade of 85%
• Receives positive written and oral Customer feedback
• Able to translate C.U.S.T.O.M.E.R. Credo into actions and results as indicated in the mystery shopper rating.

• Experience in retail / specialty store or food establishment preferred.
• Excellent verbal and written skills.
• Well organized and detail oriented.
• Register and cash handling experience.
• Bachelors Degree in any four (4) year course.

• Mentors and coaches Team Members. Consistently enforces policies by prompt issuance of corrective action against erring employees.
• Sets and maintains high performance standards for self and others that support Company’s strategic plan and holds self and other Team Members accountable for achieving results.
• Works on Team Members’ involvement on short or long-term store or company goals thru effective shift huddles, and individual coaching.
• Maintains a physical work environment that contributes to the well-being of others.
• Uses company resources, such as equipment, paper, supplies, materials, etc. with the same care and efficiency as one’s own possession.
• Makes suggestions for increasing the effectiveness of changes, systems and results.
• Completes all work according to procedures and standards to achieve results and prevent losses.
• Store’s sales growth and consistent improvement of bottom line result is attributable to excellent shift management.
• Zero or controlled equipment downtime and zero accident during shift.  
• Proactively reports mistakes, rework or recurring issues, breakdowns, inefficiencies and variations from established systems and processes.
• Store audits fall within acceptable rating of nothing below 85%
• Inspires others to translate CUSTOMER Credo into actions and results as seen in the mystery shopper rating.
• Responds to change with a positive attitude and willingness to learn new ways to accomplish work activities and objectives.
• Demonstrates the following traits at all times: genuine personal warmth, emphatic skill, an optimistic, upbeat attitude, team orientation and conscientiousness.

• Minimum one year retail experience.
• Supervisory position in a specialty store or food establishment preferred.
• Excellent Verbal and written skills.
• Well organized and detail oriented.
• Register and cash handling experience.

• Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior. Takes actions calculated to have a positive effect on others. 
• Has upstanding, professional relationship with key players in the organization, respected by his subordinates, peers and co-workers.
• Consistently facilitates effective store huddles and monthly general meetings.
• Mentors Team Members and Shift Supervisors with potential and interests for greater responsibilities. Has at least been directly responsible for one Team Member/Shift Supervisor’s internal promotion attributable to his persistent mentoring.
• Sets priorities, goals and timetables to achieve maximum productivity and results:

1. store/s meets sales and marketing targets consistently;
2. consistently keep costs within budget;
3. meets budgeted labor and productivity attributable to good rostering and consistent coaching.

• Shifts strategies or approach in response to the demands of a situation or results.
• Demonstrates concern for achieving or surpassing results against and internal or external standard of excellence by regularly conducting an environmental scan and proactively acts or submits recommendations to the District Manager. 
• Recognizes when to escalate to the next higher level of expertise mistakes, recurring issues, breakdowns, inefficiencies and variations from established systems and processes.
• Produces results or provides service that meets or exceeds company standards. Consistent store/s performance rating of 85% up in monthly audit report.
• Demonstrates the following traits at all times: genuine personal warmth, emphatic skill, an optimistic, upbeat attitude, team orientation and conscientiousness.

• 3 years retail management experience required.
• Basic computer skills required.
• Must be able to work overtime, including weekends, evenings and special events as needed.
• Well-organized and detail-oriented and able to multi-task.
• This position will require frequent standing and use of hands and arms.
• Must be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects.
• Excellent Verbal and written skills.

• Champions new policies and SOPs, serves as role model. No corrective actions received for failure to adhere to standards and policies stated in the Table of Offenses and Penalties.
• Completes all assigned tasks on time with minimal supervision. Fulfills commitment to peers, co-workers, and supervisors/managers.
• Arrives at work on time every day.
• Confronts potentially unethical behavior, reports deviations to standards, indiscretions appropriately and timely.
• Uses company resources, such as equipment, paper, supplies, materials, etc. with the same care and efficiency as one’s own possession.
• Meets CBTL™ sales targets by ensuring merchandisers are well stocked and maintaining cleanliness of merchandiser as well as creating new and repeat businesses.
• Pass monthly recertification tests with a minimum grade of 85%.
• Completes all work according to procedures and standards.
• Positive written and oral Customer feedback.
• Able to translate C.U.S.T.O.M.E.R. Credo into actions and results as indicated in the mystery shopper rating.
• Able to handle and solve guest complaints with ease.

• Experience in retail / specialty store or food establishment preferred.
• Excellent verbal and written skills.
• Well organized and detail oriented.
• Bachelors Degree in any four (4) year course.

Assistant Chef

• Ensures 100% commitment in delivering quality products by conducting trainings and coaching session on SOPs.
• Trains staff to operate equipment according to safety rules.
• Ensures customers’ food orders are served fast without sacrificing quality
• Follows and leads staff in adhering to Standard Operating Procedures (SOPs) and HAACP Programs.
• Ensures there is adequate stocks available at all times through timely and efficient ordering
• Uses equipment according to specifications to ensure longevity of all company assets.

• Candidate must have at least 6 years work experience in a hotel or a similar business setup.
• Must hold a Section Head position for more than 4 years
• Candidate must be knowledgeable in using MS Excel and other MS Office applications.

• Ensures 100% commitment in delivering quality products by conducting trainings and coaching session on SOPs.
• Trains staff to operate equipment according to safety rules.
• Ensures customers’ food orders are served fast without sacrificing quality
• Follows and leads staff in adhering to Standard Operating Procedures (SOPs) and HAACP Programs.
• Ensures there is adequate stocks available at all times through timely and efficient ordering
• Uses equipment according to specifications to ensure longevity of all company assets.

• Candidate must have at least 5 years work experience in a hotel or a similar business setup.
• Must hold a Cook 1 position for more than 3 years
• Candidate must be knowledgeable in using MS Excel and other MS Office applications.

• Ensures customers’ food orders are served fast without sacrificing quality
• Follows Standard Operating Procedures (SOPs) and HAACP Programs.
• Helps ensures there is adequate stocks available at all times through proper monitoring of stocks and informing superiors of stocks that need reordering
• Uses equipment according to specifications to ensure longevity of all company assets.

• Candidate must have at least 3 years work experience in a hotel or similar business setup.
• Must hold a Cook 3 position for more than 2 years.

• Ensures customers’ food orders are served fast without sacrificing quality
• Follows Standard Operating Procedures (SOPs) and HAACP Programs.
• Helps ensures there is adequate stocks available at all times through proper monitoring of stocks and informing superiors of stocks that need reordering
• Uses equipment according to specifications to ensure longevity of all company assets.

• Candidate must have at least 2 years work experience in a hotel or similar business setup.
• Must hold a Cook 3 position for more than 1 year.

• Ensures customers’ food orders are served fast without sacrificing quality
• Follows Standard Operating Procedures (SOPs) and HAACP Programs.
• Helps ensures there is adequate stocks available at all times through proper monitoring of stocks and informing superiors of stocks that need reordering
• Uses equipment according to specifications to ensure longevity of all company assets.

• No work experience is required for this position. Fresh graduates are welcome to apply.