Support Center

• Ensures that all month-end and year-end closing procedures are properly executed by ensuring all departments involved comply with deliverables in a timely manner.
• Provides comprehensive financial information through analysis of monthly actual financials versus budget and previous periods.
• Review and analysis of store and support center Profit and Loss report.
• Periodic review of bank reconciliation process to address any issues pertaining to recurring adjustments.
• Ensure compliance with all bookkeeping, tax laws and government reportorial requirements.
• Ensures proper recording of Fixed Assets in books in order for physical assets to tie up with system records
• Ensures all stores follow physical count inventory procedures by observing month end physical count.
• Prepares cost reconciliation templates and analysis based on back office generated reports.

• Equipped with 2 to 3 years progressive work-related experience in financial systems and budgets, financial reporting, financial data analysis, auditing, and taxation.
• Candidate should demonstrate excellent interpersonal skills and leadership.
• Highly analytical and is capable of dealing and managing direct reports, co-workers and stakeholders.
• Candidate must be proficient in MSOffice Applications including computerized accounting and spreadsheets.
• Qualified candidate must be willing to work in the Support Center located in Libis, Quezon City

• Pro-actively collaborates with Store Managers and/or Shift Supervisors in coordinating payroll concerns and communicating holidays every cut-off to prevent possible rejected payroll transactions to minimize customer complaints.
• Computes for last pay upon receipt of completed clearance within 5 working days and releases last paycheck not beyond 30 working days (end to end process). 
• Issues complete set of documents to support employment record through the following documents: Waiver, Release and Quitclaim and 2316 Certificate of Income Taxes Withheld.
• Close coordination and diligent follow up of document approvals and reports for final pay check preparation of resigned employees with concerned departments – Finance, Treasury. 
• Timely coordination of “hold payroll” requests from District managers/Department Managers every cut-off. Secures documented confirmation to proceed with requests to avoid credit back and payroll rework process.
• Collaboration with Training to ensure that payroll orientation is clearly understood and appreciated, measure through certification, where passing mark is 80% of payroll questions only.
• 100% full compliance to attendance and work schedules.
• Ensure timely execution of payroll, final pay computation and release.

• Candidate must possess at least a Bachelor's/College Degree, Human Resource Management, Business Studies/Administration/Management, Psychology, Social Science/Sociology or equivalent.
• Preferably with at least 1-2 years experience in Human Resource with a strong background in payroll and employee services.
• Experience in using HR software is an added advantage.
• Excellent Communication and Interpersonal skills.
• Efficient organizational skills and proficient in MS Office Applications/Open Office.
• Ability to follow through on work assignments; hardworking, organized and meticulous.
• Self-starter with good organization, methodical and multitasking skills with the passion to deliver quality work while meeting tight deadlines.
• Must be a team player, highly motivated and committed.
• Qualified candidate must be willing to work in the Support Center located in Libis, Quezon City

• Inventory Management
- Responsible for the daily update of raw materials/inventory stock level and weekly coordination of stock requirements
- Inventory turn-over ration is kept at optimal levels for imported and locally sourced items
- Monthly reconciliation of physical count to ensure zero variance
- Diligent inspection of Purchase Order quantity and unit of measure against supplier’s invoice and Delivery Receipt
- Ensures 100% accuracy of encoded Production and Wastages Report in the system on a daily basis
• Budget Management
- Keeps labor and operating costs within budget
- Maintains warehouse and outbound storage chiller to ensure zero incidents of wastage brought about by pest infestation and the like.
• Synergy and Teamwork across functions and departments
- Ensures 100% complete and on time delivery of store requests
- Close coordination with key persons in Operations for stocks status to ensuring acceptable inventory levels.
- Collaboration with Purchasing and Accounting Department to ensure timely delivery of stocks and immediate receiving of supplier invoices in the system
• People Management
- Provides training and guidance to team members, balancing this with provision for opportunities to function under minimal supervision allowing improved performance and an inspired team.
- Prompt action on erring employees minimizing tardiness and absenteeism.

• Bachelors Degree in Business Studies/Administration/Management, Food & Beverage Services Management, or equivalent
• 3 years progressive work-related experience in food Service/ big volume food production, commissary, food manufacturing plant or other related to the position.

• Provides timely and efficient technical support to all stores and other departments
• Maximize equipment features and operations through proper equipment maintenance resulting to longer equipment life.
• Ensures zero downtime of store equipment, POS and internet connection.Should problems occur, pushes for same day resolution to issues
• Performs weekly preventive maintenance in assigned districts using the MIS store checklist
• Ensures all stores’ POS data and mall hookup integrity. Should there be issues, coordinates with POS provider and follows through on commitment dates set.
• Ensures all store equipment such as the POS, BOP, Routers, Cables and printers are properly maintained

• Bachelors/College Degree in Computer Science/Information Technology or equivalent.
• At least 1 year work experience as an Analyst Programmer or other IT related works (Hardware or Software).

• Maintain all servers, firewall, NAS, switches and routers as well as warranty information, support agreements, modification history, software and service packs installed and its physical location
• Ensure maximum network, server, and telephony uptime.
• Ensure the VPN up time and security.
• Safeguards data security to prevent data exposure of connections to outside internet and maintain security policies
• Ensure all network resources are available and accessible to duly authorized personnel at all times.
• Ensures connectivity of store surveillance cameras.
• Ensure the availability and integrity of Web Server.
• Updates all networking files and maintain backups as well as perform system and file restorations.
• Ensure 100% up time of all store connectivity, including store LAN, voice, DSL, VPN, terminals and hookup.

• Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Must be CISCO certified